CUSTOMIZATION SOLUTION

Client: “Our next requirement, this is something big, you know, we need an elephant…” Vendor : but why don’t you adjust with a buffalo, even it is big….   and black?” C No, we need only elephant, let me explain our current process……………..” (client explains for an hour) V :Fine, i understand ur requirement. But our system supports only buffalo… C:..We need only elephant! V: OK.. Let me see if i can customize” Requirement taken : Client wants a big black four legged animal, long tail, less hair. Having trunk is mandatory. The same was documented, signed off in contract agreement At the Deign Development Centre,  Design/Development – Based on requirement all features are supported in base product (as buffalo) , for trunk alone a separate customization is done. Finally the customization is shown to client client looks ....           .             .             .               .             . ….  and faints !! Mind It ………………………………………………………………..!!!!!!!!! ~___________~ WHY R U ANGRY I HV GIVEN SOMETHING WITH MORE VALUE

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